FAQ

Consolidated guidance on inputs, usage boundaries, privacy, and subscription rules
Feb 13, 2026

1. Getting Started

What does YlanAI do, and what kinds of problems is it good for?

YlanAI is a structured analysis tool. Its core value is helping you clarify the problem, identify risks, and arrange the order of action.
It is better suited to questions about career direction, relationship decisions, resource allocation, and stage planning where tradeoffs and pacing matter.

What information should I prepare before starting?

It helps to prepare:

  • one core question
  • your current real-world constraints
  • the main risk you are most concerned about
  • if convenient, key timelines, practical constraints, and methods you have already tried
Do I need to provide all background information at once?

No.
You can start from the real problem itself. The system will first break it down structurally. If more detail is needed later, you can then add timelines, constraints, or supporting materials.

What kinds of background information are most helpful?

If you want the system to work with a fuller real-world picture, key timelines, role relationships, resource boundaries, and methods already tried are all helpful.
If your current goal is only to clarify the problem structure and action order, you do not need to provide everything first.

What if some background information is incomplete?

You can still start.
Provide the parts you already know, and YlanAI will first analyze what can be judged from that input and point out which missing details would materially affect the analysis quality.

2. Inputs And Accuracy

Why does input completeness affect the result?

Because analysis quality depends on:

  • whether the problem goal is clear
  • whether the real-world constraints are complete
  • whether the background information is enough to support the judgment
What if part of the background information is uncertain?

A useful approach is to compare ranges:

  1. Mark what is already confirmed and what is still uncertain.
  2. Look first at the conclusions that stay stable under different assumptions.
  3. Check those conclusions against real experience and objective information.
  4. Then add or revise the input to the version that fits reality better.
What does YlanAI mean by “accurate”?

Here, “accurate” mainly means:

  • the reasoning is internally consistent
  • the explanation is clear and checkable
  • the suggestions are usable in practice

It does not mean the result is guaranteed or deterministic.

What should I do if the result does not feel like a fit?

Recommended correction flow:

  1. Check the input precision.
  2. Narrow the question to one core issue.
  3. Add the missing real-world constraints.
  4. Re-run the analysis and compare the differences.

3. Asking Questions And Reading Reports

How do I ask questions more effectively?

It works better to ask about one goal at a time and write the input clearly.
At minimum, include your current issue, real-world constraints, main risks, and the kind of help you want.

The core problem I am facing right now:
The real-world constraints I already know:
The risk I am most worried about:
What I want the system to help me judge:
What modules can appear in one analysis?

The module mix is not fixed. It changes with the version, problem type, and completeness of input.
Common modules include a core judgment, structural reading, risk reminders, action suggestions, and review checkpoints.

How should I read the report so I do not misunderstand it?

Start with the conclusion and its conditions, then read the basis and risks, and finally the actions and review points.
“Tendency” points to direction. “Suggestion” points to the action that fits better under the current input.

How long does one analysis take, and what affects the output length?

The first result usually arrives within a few minutes.
Output length mainly depends on problem complexity, input completeness, and the depth of follow-up questions.

Does it help to keep following up on the same problem?

Yes, it usually makes the discussion more focused.
An efficient way is to change only one variable each time, for example: “If the city stays the same, how does the strategy change?”

4. Boundaries And Safety

What kinds of issues should not rely only on this output?

You should not use the output as the sole basis for:

  • medical decisions
  • legal judgments
  • compliance judgments
  • major financial decisions
  • investment advice or return guarantees
Can the output be treated as a final conclusion?

The output is generated automatically by AI and may contain errors, omissions, or mismatches with your personal situation. It is not medical, legal, or investment advice.
You should judge independently based on your real situation and objective information. For medical, legal, compliance, and major financial matters, consult qualified professionals.

Why does the service avoid deterministic claims?

Because complex problems must be checked against real evidence and professional evaluation.
YlanAI can at most provide structured reference, risk reminders, and action suggestions. It does not package any output as a guaranteed result.

Can minors use the service? Is guardian guidance needed?

Use under guardian guidance is recommended.
The output should not be the only basis for major decisions such as schooling, career direction, or other important life choices.

If I am anxious or in a low mood, when should I seek professional help?

If you have persistent insomnia, obvious functional impairment, intense fear, or thoughts of self-harm, seek a mental health professional or local emergency support first.

5. Privacy And Data

Will the information I enter be stored or exposed publicly?

In the analysis context, YlanAI does not publish your input externally.
Your input is not used for external distribution unrelated to your question.

Can I delete my history and clear my data?

Yes.
If your account has history features enabled, you can delete individual records or clear the history from the history page, depending on the actual page functionality.

Will my data be used for training or shared with third parties?

No. YlanAI does not use your input or conversation history for model training, and it does not sell or share them with third parties.
By default, we do not store your personal inputs or conversation content for the long term. You can also delete records or clear history in the product at any time.
Unless required by law or clearly authorized by you, we do not retain or provide that content externally.

6. Subscription And Analysis Allowance

Why subscribe or buy a plan? What do I get from it?

Subscriptions and plans provide usable analysis allowance and more stable support for different usage frequencies.

What is analysis allowance, and how much does one analysis use?

Analysis allowance is the in-product usage unit.
Current rule: one full conversation request deducts 100 analysis allowance. The payment page display prevails.

What counts as one conversation request? How are follow-ups counted?

One submission counts as one request when it triggers a full reasoning cycle.
If a follow-up triggers a new full reasoning cycle, it will be billed again.

What happens to unused analysis allowance at the end of a subscription cycle?

Under the current rule, it expires and does not roll over to the next cycle.

What if I do not have enough available analysis allowance?

You can choose to:

  • upgrade your subscription
  • buy an additional analysis allowance pack
Can I upgrade, downgrade, or cancel my subscription? When does it take effect?

Subscription management is supported.
The effective time follows the current billing rules and payment channel rules.

What is the difference between monthly and yearly plans? Can I switch anytime?

The main difference is the billing cycle and the unit cost.
Annual plans usually have a lower unit cost, while switching follows the current payment page rules.

Do you support refunds? When can I get a refund or compensation?

Consumed services normally do not support unconditional refunds.
If there is a duplicate charge or platform error, you can submit a support request for review and handling under the rules.